This venue is for adults aged 18 and over only, and the restriction applies to the escape room as well as to the bar. No Escape's network minimum age of 10 does not apply here, so a group planning around the operator's other London sites should not assume the same rules. Anyone under 18 cannot enter the building, and there is no accompanied-adult exception published anywhere on the official site. Because these are licensed premises, a 16 or 17-year-old who arrives with a booking will be turned away at the door rather than admitted with a chaperone, which makes this the single condition to confirm before reserving a slot. 

No venue-specific accessibility information is published for this location. The operator's network FAQ acknowledges that there may be accessibility issues because of the physical design of the games, and asks guests to make contact before booking so arrangements can be discussed. One further point is worth knowing here: the venue occupies a Grade II listed building, a formal heritage designation meaning the structure cannot be materially altered, so physical adaptations face additional regulatory constraints that would not apply in an ordinary unit. Visitors with mobility or access needs should raise them with the venue in advance rather than on arrival at 13 Cambridge Street. 

Gates of Hell is the sole escape room at this site — the venue runs one game rather than a set of rooms, so a group planning to play several in an evening should know that in advance. It is rated 5 out of 5 for difficulty and takes 2 to 6 players. The mission is to seal the Gates of Hell and stop demons breaking through, with one hour on the clock to save the Earth. At maximum difficulty it is positioned towards experienced players and groups actively looking for a hard game, rather than towards a first escape room. The theme is unambiguously dark, which sits with the venue's 18-and-over rule.

Purgatory is a gothic-inspired cocktail bar that shares the building with the escape room and is operated alongside it as a single venue. It launched in Summer 2022 and occupies a Grade II listed building on Cambridge Street in Pimlico; the gothic interior that defines its look is partly a product of the listed structure itself. The operator positions the bar as the place to gather before or after a game, with a cocktail range of its own, and food and drinks are included where the full corporate package is booked. For a group weighing an escape room against a night out, this is the venue that offers both at one address. 

Victoria is the operator's flagship corporate venue, and the full corporate package — the escape room plus Purgatory Bar access with food and drinks included — is available exclusively here rather than at the operator's other London sites, where an escape-room-only package applies. That combination is the practical reason to choose this address for a work social, an away day or a team-building evening: the game and the celebration afterwards happen in the same Grade II listed building, with no second venue to move a group to. The package is arranged by direct enquiry rather than booked from a standard online slot. 

The escape room runs for 60 minutes, and the operator recommends allowing up to 90 minutes at the venue for the full experience, including the pre-game briefing and the post-game debrief. The Game Master watches and listens throughout and can offer hints where a team stalls, which matters more than usual in a room rated 5 out of 5 for difficulty. Every session is private: no outside players are ever added to a booking. Groups intending to stay on in Purgatory Bar afterwards should treat that 90 minutes as the game portion of the evening rather than the whole of it.

Gates of Hell takes 2 to 6 players per session, and the corporate pages confirm that six is the ceiling for a single game at this venue. Because there is only one escape room here, a party larger than six cannot simply be split across rooms as it could at a multi-room site. For larger corporate groups the operator can arrange shorter game sessions so that more people get to play across an evening, with the details settled by direct enquiry rather than through the standard booking flow. Organisers with a sizeable headcount should therefore approach the venue before fixing a date. 

Escape room tickets are £40 per person including VAT, and booking is online through the operator's Resova system. All escape room bookings are non-refundable, so a group whose numbers may still change is committing at the point of payment rather than on the day. The Purgatory Bar corporate package, which bundles the escape room with bar access, food and drinks, is priced separately and arranged by direct enquiry instead of being listed as a per-person rate. Opening hours are not published on the official site, so the available slots are visible only through the booking system itself. 

Comfortable, casual clothing is what the venue recommends for the escape room, and high-heeled shoes are specifically not advised because the room includes some active elements. The complication here is that the bar shares the building, so a visit is often a game and an evening out in one. Smart-casual dress works for that combination: practical enough for an hour of moving, crouching and searching, and appropriate for staying on in Purgatory afterwards. Anyone coming straight from work is best bringing flat footwear rather than planning the evening around what the office required.

The venue is at 13 Cambridge Street, Pimlico, London SW1V 4PR, in the City of Westminster. Pimlico, on the Victoria line, is the closest Underground station. Victoria station — on the Victoria, Circle and District lines — is a short walk away and adds mainline rail, which makes the venue straightforward to reach for a group travelling in from outside London for an evening. Several bus routes serve Vauxhall Bridge Road nearby. The operator records no on-site parking for this venue, so public transport is the practical approach, particularly given that the bar shares the building.